Privacy Policy
Last updated: November 1, 2025
Location Masters, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website LocationMastersInc.com (the "Site") or use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: This includes your name, email address, phone number, postal address, and other contact information you provide when you register for an account, request information, or use our services. For example, when you contact us to inquire about location scouting services, we collect your name, email address, and details about your project.
- Payment Information: If you engage our services, we will collect payment information, such as your credit card details or other financial account information. This information is securely processed by our payment gateway provider, Stripe, and is not stored on our servers.
- Location Information: We may collect information about your location if you enable location services on your device. This information is used to provide you with more relevant location recommendations and to improve our services.
- Usage Data: We collect information about how you use our Site and services, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This data helps us analyze trends, administer the Site, track users' movements around the Site, and gather demographic information about our user base as a whole.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that allow us to recognize you and remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.
- Project Information: To help us find you the perfect location, we'll ask for details about your project, including the project type, desired location style, budget, and timeline. This data helps our team create custom recommendations.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: We use your information to provide you with location scouting services, respond to your inquiries, process your payments, and personalize your experience on our Site. We also use your information to improve our Site and services, develop new features, and fix technical issues.
- To Communicate with You: We may use your information to send you emails, newsletters, and other communications about our services, special offers, and upcoming events. You can opt out of receiving these communications at any time by clicking the "unsubscribe" link in the email.
- To Analyze and Understand Our Users: We use your information to analyze user behavior, track trends, and gather demographic information about our user base. This information helps us understand how our Site and services are being used and how we can improve them.
- To Prevent Fraud and Protect Our Rights: We may use your information to prevent fraud, investigate violations of our terms of service, and protect our rights and the rights of our users.
- Legal Compliance: We use data to comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who help us operate our Site, process payments, send emails, and provide other services. These service providers are contractually obligated to protect your information and only use it for the purposes we specify. Examples include our hosting provider, payment processor (Stripe), and email marketing platform.
- Business Partners: We may share your information with business partners who offer complementary services, such as film equipment rental companies, catering services, and transportation providers. We will only share your information with these partners if you have given us your consent to do so.
- Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, or if we believe that such disclosure is necessary to protect our rights, the rights of our users, or the public safety.
- Business Transfers: In the event that we sell or transfer all or a portion of our business, your information may be transferred to the buyer.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information, such as your payment details, during transmission.
- Firewalls: We use firewalls to protect our servers from unauthorized access.
- Access Controls: We restrict access to your information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Rectification: You have the right to have inaccurate or incomplete personal information corrected.
- Erasure: You have the right to have your personal information deleted under certain circumstances.
- Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Object: You have the right to object to the processing of your personal information under certain circumstances.
- Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise these rights, please contact our Data Protection Officer (DPO), Samuel Rodriguez, at privacy@locationmastersinc.com or by mail at Location Masters, Inc., 555 Sunset Boulevard, Los Angeles, CA 90028. Please be aware that we may need to verify your identity before fulfilling your request.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including:
- As long as you maintain an account with us
- As needed to provide you services
- As necessary to comply with our legal obligations, resolve disputes, and enforce our agreements
When determining the data retention period, we consider factors such as legal obligations, the nature of the information, and the purposes for which the data was collected.
7. Children's Privacy
Our Site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 16, we will take steps to delete such information.
8. International Data Transfers
As a company based in Los Angeles, CA, we primarily process data within the United States. However, in some instances, your personal information may be transferred to, stored, and processed in countries outside of your country of residence, where data protection laws may differ from those in your jurisdiction.
When we transfer personal information internationally, we implement appropriate safeguards to ensure that your data is protected in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:
- Standard Contractual Clauses approved by the European Commission
- Binding Corporate Rules
- Other legally recognized mechanisms for international data transfers
By using our Site and services, you consent to the transfer of your personal information to countries outside of your country of residence.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes to this Privacy Policy on our Site and update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Location Masters, Inc.
555 Sunset Boulevard
Los Angeles, CA 90028
Phone: (323) 555-FILM (3456)
Email: info@locationmastersinc.com